Return & Refund Policy
Returns & Refund Policy
Last updated: January 2026
At Verjeti, each product is made exclusively at the time of purchase. This made-to-order approach allows us to deliver limited-edition pieces crafted with intention and care.
Made-to-Order Policy
-
All Verjeti products are made to order and produced specifically for each customer.
-
We do not hold pre-made inventory.
-
Because production begins shortly after purchase, orders cannot be canceled or modified once processing has started.
Returns
Due to the exclusive, made-to-order nature of our products, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.
This policy helps maintain the integrity, exclusivity, and limited-edition status of every Verjeti product.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect:
-
Contact us within 7 days of delivery
-
Include your order number and clear photos of the item and packaging
Once reviewed and approved, we will offer a replacement or appropriate resolution.
Sizing Issues
Please review size charts carefully before placing your order.
-
We do not offer returns or exchanges for sizing-related issues unless otherwise stated on the product page.
-
If a product runs small or large, this will be clearly noted in the description.
Refunds
-
Approved refunds (if applicable) will be issued to the original payment method.
-
Shipping costs are non-refundable.
Final Sale Items
All limited-edition, discontinued, or promotional items are considered final sale and are not eligible for return or refund.
Questions?
For assistance, contact us at:
Thank you for choosing Verjeti — thoughtfully made, intentionally limited.